HELP DESK SUPPORT
- E-mail Applications and Browsers
- Microsoft and Apple Desktop Operating Systems
- Hardware and Network Troubleshooting
- Desktop Performance Problems
- User Administration
- Thin Clients and Virtual Desktop Infrastructure (VDI)
- Printer Installation and Support of Mobile Phones and Tablets
- Microsoft Office and Documented Third Party Applications
- Virus and Malware Infections
SERVICES INCLUDE
- Immediate Response and Resolution to End Users (Chat, Phone or email)
- Hardware, Software and Network Troubleshooting
- Desktop performance Problem resolution
- User Administrations
- Antivirus and Malware Management
- Patch Updates
- Driver Installations/Network Mapping and more!